Frequently Asked Questions

What size should I go with?

The appropriate size depends on what you’re putting in. If you’re a fan of the TV show “The Block” and want to conduct a Kitchen Week or Bathroom Week, a 4 cubic metre bin is the biggest you’ll need. If you’re doing an entire season of The Block, you will need something bigger to dispose of heavy materials.

You can check with us by sending a text message to Andrew for extra guidance on what will fit and any possible weight restrictions.

What hire length is available?

The minimum billable time for a hire that most companies stick to is a week, as this is the industry-standard rental minimum. However, one of the great advantages of choosing us is that you can rent from us for as short as one day. We are also very competitive with our prices, and we love the chance to provide a better price than our competitors. So contact the rest, then call the best.

Hire is available for between one and seven calendar days. For example, if you chose a seven-day rental period and have the delivery on a Monday, we’d pick it up the following Monday unless you extend the rental period by purchasing extra days.

What waste is not accepted?

Our bins are meant for certain types of waste. If you don’t follow certain policies, we may be charged an additional fee on arrival at a council tip (which is passed onto the customer) or find yourself in breach of weight restrictions on what a truck can lift and carry. As a general rule, any food or container that has contained chemicals or wet paint are prohibited.

Allowed:
• Garden waste – for example shrubbery, lawn clippings.
• Household appliances & Furniture – for example fridges, lounges, washers, dryers.
• Light building waste – for example dry timber and gyprock.
• Heavy building materials – for example concrete, asphalt, tiling and bricks.

Not Allowed:
• Insulation
• Asbestos
• Gas bottles
• Tree stumps
• Liquids
• Oils
• Food scraps
• Chemical waste in solid, liquid or powder form (including garden and household chemicals).
• Containers that have been used to store wet paint or chemicals.

If you’re unsure if we can remove your waste, our team is happy to help! Call us on 0402 044 972, seven days a week.

Please work with us regarding adherence to these regulations, as, unfortunately, if these materials are found when our driver arrives then we will not be able to collect the bin until they have been removed.

Will I need a council permit?
Is it possible to get urgent delivery?

Yes! We pride ourselves on meeting client expectations and providing urgent deliveries. Our team is ready to spring into action if another supplier has let you down or if you need a bin urgently.

Can bins be placed on the nature strip or public land?

A bin can only be placed where council regulations allow. You must enquire with your local council to see if a permit is required before booking. Don’t worry, we can often work out another solution if you’re denied a council permit.

What if I want a bin placed on the road?

You’ll need to submit an application via Queensland Police for us to legally place it on any road.

What is the maximum capacity of a bin?

Waste must be level with or below the top rim of a skip. This is because we can’t safely transport the rubbish to the waste transfer facility, as there is a high risk that the waste will fall out of the bin during transit. Therefore, if our drivers arrive on site and find that the waste is above the top rim, we will need you to unload the overflowing rubbish so it can be transported safely.
Of course, we are only a phone call away if you need a second bin delivered.

Can bins be placed on the footpath?

As long as utility pits or pedestrian access won’t be blocked, then generally, yes. Depending on the council area you live in, you may need a permit before we can place it on the footpath.

What are some examples of heavy materials?

Heavy materials are made of (or include) these materials or products: asphalt, concreting, brick, pavers or roof/ceramic tiles. Some equipment or larger machinery may exceed the permitted weight.

How do I work out which skip is needed for broken concrete?

What’s tricky is that the required area depends on the shape and size of the debris you need to be gone. If you work out length (metres) x width (metres) x depth (metres) x 2, that gives you the most accurate indication.

For example: 6m x 3m x 0.1m = 1.8 cubic metres (if the waste was solid) x2 = 3.6 cubic metres of required bin space.

It’s also important to remember that other factors must be considered, such as lifting and carrying limits, basic safety and road rules. Also, certain procedures must be followed to transport heavy materials safely. If in doubt, contact our team.

Can I extend the initial rental period?

That’s completely fine, we have many customers who do this. Just call our team on 0402 044 972 and we’ll quote you for the extra time that you need.

Is in-person payment my only option?

Not at all. We’re happy to organise credit card payments over the phone when ordering. Alternatively, you can arrange cash or EFTPOS payment or credit cards, (Visa or Mastercard) onsite when we drop off the skip bin. Just call our friendly team on 0402 044 972 and they will be happy to help you.

For commercial or construction companies, we are happy to establish a trade account for you and provide an invoice (payment terms are 7 days). Payment terms could be negotiated upon completion of a credit application.

How much notice is required to book?

It’s best to book 24 hours (at least) in advance. However, we can often provide same-day delivery depending on traffic conditions and/or unforeseen delays and other bookings we have in place.

What bin sizes are available for rent?

Note – Actual dimensions of each bin may vary slightly due to using different manufacturers

If you are unsure which skip bin size or need help with the understanding the different types of skip bins available for rent, please speak to our team.

Can Asbestos be disposed of?

Unfortunately, we are not licensed to dispose of asbestos. This is because asbestos is toxic, and only accredited operators can remove it safely.

Skip Bins Gold Coast Pty Ltd
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